Water/Sewer Bills
How the Bill Is Determined. The City provides water and sewer utility service to approximately 6,700 accounts.
Meters are read and entered into handheld recorders. The meter readings are transferred into our accounting system, which
produces billing statements weekly. For most of the accounts, water consumption for the month is based on a single meter
reading, while others are based on multiple meter readings. These readings are used for the calculations during billing.
To learn how to read your own water meter, go to
How to Read Your Water Meter
Charges for water, as set by City Ordinance, are based on consumption amounts. Minimum charges are based on the size of the
service line from main to meter, and entitle the user to a set quantity.
Residential sewer rates are a set fee per month, based on the winter average of water consumption. Commercial sewer rates
entitle the user to a set quantity of water. Like the water charges, an additional fee is charged for sewer, based on water consumed above the minimum quantity allowed per month.
Current Water and Sewer Rates
Water and Sewer rates are calculated based on the type of "Customer Class". You can download the
documents below for an more in-depth examination of rates charged by the City:
Payments
Payments for water/sewer bills can be submitted by mail, by Electronic Bank Draft Form (También disponible
en Español), in person
at the Finance counter in City Hall, in the drop box slot located on the left side of the door at the North Entrance to City Hall,
or at other drop boxes found at two locations. These drop boxes are located at:
- Portland General Electric
- 2079 Progress Way, Woodburn 97071
Directions: Two miles east of I-5 on Mt. Hood Avenue (Highway 214)
Map
- Senior Estates Club House (members only)
Application for Water & Sewer Services
Water/Sewer applicants are required to pay a refundable deposit before services can begin.
Applications can be filled out at the Finance counter in City Hall. If you have any questions regarding this process,
call Rose Sanchez in the Finance Department at (503)982-5222.
Information needed at the time of application:
- Name and address
- Whether applicant is the owner or renter (if renter, must have owner's name and address)
- Beginning date of service
Information needed at the time of termination in order to receive a refund of any deposit still kept by the City:
- Name, address, and new address
- Whether owner or renter (if renter, must have owner's name and address)
- Disconnection date