Frequently Asked Questions (FAQs)
General_FAQs
Are Parks, Picnic Shelters and Sports Fields available for rent?
Yes. Fee schedules and available fields along with permit forms are available on the website.
Sport Fields
Jesse Cuomo
Recreation Services Manager
503-982-5266
Picnic Shelters
Karen Sherman
Special Programs Manager
503-980-6321
Are Pool Parties allowed at the Aquatic Center?
Yes. The aquatic center can host a pool party on specific days and times.
Department: Community Services | Aquatic Center
Contact Phone: 503-982-5288
Are Youth Sports available?
There are a variety of sports available for boys, girls, small children and youth.
Department: Community Services | Recreations and Parks
Contact Phone: 503-982-5266
Burn Days - What can be burned?
Burn Days are specific to days and times for debris. There is also certain types of material that may not be burned.
Contact Phone: 503-982-0011
Can I obtain a Police Report at the Police Department?
Yes. Contact the Police Department.
Department: Police Department
Contact Phone: 503-982-2345
Concern regarding child safety seats/restraints in a vehicle. Who can assist with this?
Contact the Police Department and a National Child Passenger Safety certified technician/ officer can assist with this request.
Department: Police Department | Call to make the request in advance.
Contact Phone: 503-982-2345
Dog License Permits
Marion County Sheriff's Office handles licensing of dogs.
Marion County Sheriff's Office
Marion County Dog License Information
503-588-5233
Graffiti - Where is this reported?
Witnessing someone in the act, call 911 and report it immediately.
Otherwise, please call the Police Department.
Department: Police Department | Permits
Contact Phone: 503-982-2345
How many City Councilors are there for the City?
There are (6) City Councilors.
Department: Administration - City Council and the Mayor's office can be found on the Government page.
Contact Phone: 503-982-5228
Notary Services
Notary information is available through the Secretary of State's office.
503-986-2200
Planning a wedding/ birthday/ other event and want to have live music. What is the permitting process?
Permits in residential areas are not granted. Areas such as a restaurant, park, or other establishment, permits of this type are processed by the Police Department. There is a $33 application fee.
Department: Police Department | Sound Permit Application
Contact Phone: 503-982-2345
Street light(s) out on a City Street | Tree/Branch Removal
Portland General Electric is responsible for their power poles and lines as well as removal of Trees and tree limbs.
Portland General Electric (PGE)
800-544-1795 Opt 3
800-544-1794 (tree)
Street light(s) out on a State Highway (I-5, OR 99E, Hwy 214)
Department of Transportation has jurisdiction over the state highways.
Oregon Department of Transportation
503-362-0457
There is a "loose" dog in the neighborhood. Who can assist with this?
City Ordinance only covers stray or "at loose" dogs.
Departments: Police Department | Code Enforcement Please, do not call 911 unless there is a real emergency
Contact Phone: 503-982-2345
There is a dead animal on a City street.
The Public Works Department disposes of dead animals.
Departments: Public Works - Streets
Contact Phone: 503-982-5240
There is a pothole on a City Street. Who takes care of that?
The Public Works Department, Street Section makes annual repairs on City streets.
Department: Public Works - Streets
Contact Phone: 503-982-5240
There is a property or open lot in the City that has overgrown weeds/ grass/ abandoned property that is a real fire/ safety hazard. Who do I call about this?
The City Code Enforcement Division responds to these types of complaints for violation of City Ordinances.
Department: Police Department | Code Enforcement Please, do not call 911 unless there is a real emergency
Contact Phone: 503-982-2345
There is wildlife in a private property. Who can assist with this?
Wildlife Control operators may assist with the situation and have a list of independent contractors on their website.
Oegon Department of Fish and Wildlife
800-720-ODFW (6339)
What are the sign rules for garage/yard sales?
The sign ordinance specifies the type, size, location and duration of temporary signs.
Department: Economic Development Services
Contact Phone: 503-982-5246
What is the street sweeping schedule for City Streets?
Public Works manages and oversees the street sweeping schedule.
Department: Public Works - Street Sweeper Schedule Map
Contact Phone: 503-982-5240
Where can someone get a marriage license?
Marion County Licensing and Recording process marriage licenses.
503-588-5225
Who is allowed to check out books at the public Library?
Woodburn residents receive a card free of charge at the Circulation Desk. Additional details are available on the Library's website.
Department: Community Services | Library
Contact Phone: 503-982-5262
Who is our City Administrator?
Scott Derickson
Department: Administration
Contact Phone: 503-982-5228
