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Note: if you have received a shutoff notice, please call the Finance Department at (503)982-5222, option 1, for your current balance due.

Easier Online Payments Have Arrived!

With our new bill pay portal, you are now able to:

​Water and Sewer Bill Assistance - Love INC

The City's Water and Sewer Utility Assistance Program is available for eligible customers needing assistance with their City of Woodburn water and sewer utility bill payments.   The City has partnered with Love INC of North Marion County to administer the program.  

If you have any questions or would like more information about program eligibility, please contact:

LOVE INC
970 N Cascade Drive, Suite 100
Woodburn, OR 97071

Phone: 971-983-LOVE (5683)

Charges for water, as set by City Ordinance, are based on consumption amounts. Minimum charges are based on the size of the service line from main to meter, and entitle the user to a set quantity.

Residential sewer rates are a set fee per month, based on the winter average of water consumption. Commercial sewer rates entitle the user to a set quantity of water. Like the water charges, an additional fee is charged for sewer, based on water consumed above the minimum quantity allowed per month.

The Support Services Division, led by a Support Services Sergeant, handles several business related functions within the police department. Responsibilities include police records management, property and evidence control and providing quartermaster services to the department.  The Division is staffed by one Support Services Manager, three Police Records Clerks, and two Evidence Technicians. The Division operates during normal business hours, Monday through Friday 8:00 am to 5:00 pm.

The Operations Division, commanded by a Lieutenant is responsible for delivery of police services by uniform patrol officers to our community. The Division is staffed with one Lieutenant, four Sergeants, two Corporals, one Mobile Crisis Response Team officer, two traffic officers, two canine officers and 18 patrol officers.

Patrol officers are deployed on 12 hour shifts; day shift from 6:00 am to 6:00 pm and night shift from 6:00 pm to 6:00 am. Division personnel are on duty 24 hours per day, 7 days per week.

If you are seeking information regarding unemployment benefits please contact the State Unemployment Department, the City of Woodburn is unable to assist with applying for benefits. Thank you!